Support Mechanisms for CEOs - Why are they important?

The challenges for nonprofit CEOs and equivalent positions is immense and even more so in the current environment of economic uncertainty, political instability (especially in an election year), organisational change, and, in the context of nonprofit disability service providers, the changing nature of their business models in response to the movement away from a supply-driven market to one that is responsive to the demands of consumers in the form of the NDIS.

This scenario places heavy burdens on the CEO and equivalent positions as they face these challenges whilst maintaining ongoing service levels, addressing organisational sustainability, and dealing with boards that may not be necessarily skilled in identifying or addressing the strategic challenges that need to be understood and faced.

In August 2013, Forbes Leadership polled 200 CEOs and board directors and noted a range of collective concerns which were reflected as themes from the survey. These included:

• the need to get help with handling conflicts
• the need to further develop talent within their organisations
• the need to establish improved motivational skills amongst their executive teams

Whilst these were seen as major challenges within these organisations and ones that needed to be addressed by the CEO, there is ongoing recognition amongst organisational leadership, that active CEO groups could greatly impact the effectiveness of CEOs as they address these and many other related challenges including responding to such questions as:

• as your organisation grows, how do you maintain an inspiration to innovate and not dampen enthusiasm amongst your managers and staff?
• how do you encourage creative thinking in your organisation to foster growth and development?
• how do you promulgate your organisation's mission, vision and core values?
• how do you ensure that vision is being correctly interpreted in your organisation?
• how do you achieve organisational alignment through all levels of the organisation?
• how do you ensure your own growth and development?

CEO groups can be effective in improving the overall effectiveness of CEOs, ensuring improved organisational and personal outcomes, and this is why:

1. There is always more than one way of looking at a problem or a challenge. Obtaining broader input is necessary to ensure that you overcome any myopic tendencies.
2. A small supportive group can develop into a community of trust which can underpin an "off-the-record" type of engagement, allowing you to speak your mind freely without fear of repercussion.
3. Diversity within such groups ensures that input into your challenge is based on perspectives that you may not have or even able to see at given points of time.
4. The role of the CEO has often been described as a lonely one for various reasons. There can be an understandable tendency to be somewhat isolationists in your thinking. This can be balanced by the recognition in seeing your group as a small but safe 'community'.

OPTIMUM NFP recently launched its CEO Roundtable in response to the individual challenges associated with being a CEO and in the context of the organisational implications associated with the CEO performance. The CEO Roundtable ("CEOR") has been designed exclusively for CEOs of nonprofit organisations as a professional learning forum to support ongoing development of CEOs through a facilitated discussion and peer support process. The CEOR supports CEOs by:

1. being a sounding board
2. sharing experiences and challenges whilst collaboratively searching for solutions
3. challenging your thinking purely for the purposes of getting better organisational and personal outcomes, and
4. benchmarking your own performance through personal and group reflection

The CEOR is based around 4 foundational pillars:

1. FACILITATION  - it is professionally facilitated with a structured agenda that combines free-flowing discussion within focused attention to agreed pertinent issues
2. CONFIDENTIALITY - meetings take place in a confidential and emotionally safe environment enabling easy exchange of ideas
3. EXPERTISE - guest speakers with required specialist expertise will be invited as appropriate and as agreed to by the group
4. NETWORKS - fostering and supporting new and existing professional networks 

CEORs are being introduced in Sydney, Melbourne, Brisbane and Adelaide. For further information regarding the CEO Roundtable, visit the OPTIMUM NFP website at www.optimumnfp.com.au and click the tab entitled "CEO Roundtable" which provides further information as well as an online registration process. Alternatively, you can contact David Rosenbaum on 0411-744-911 or at drosenbaum@optimumnfp.com.au to make further inquiries.

The CEO Roundtable Launches

“The quality of a leader cannot be judged by the answers he gives, but by the questions he asks.” [Simon Sinek]

OPTIMUM NFP is pleased to announce the launch of the CEO Roundtable “(CEOR”), designed exclusively for CEOs of nonprofit organisations. This professional learning forum supports the ongoing development of CEOs through facilitated discussion and peer support

Being the CEO of an organisation is often referred to as a lonely position. The business challenges are coupled with the organisational challenges, which in turn are overlayed with the challenges of simply being the leader.

Would you like the opportunity to meet with other CEOs to

• have a sounding board when your work as an organisational leader challenges the status quo?
• Share your experiences, discuss challenges and collaboratively seek solutions?
• Challenge your thinking so that you achieve better organisational and personal outcomes?
• Benchmark yourself and performance through open and honest reflection?
• Seek strategies for supporting, developing or improving your Board’s governance?

The CEO Roundtable will:

• Be professionally facilitated with a structured agenda that combines free flowing discussion with focussed attention to pertinent issues, ensuring a positive experience for all
• Offer a confidential and emotionally safe environment in which you can exchange ideas, challenge your own and peer thinking
• Hear from invited guest speakers who are recognised experts in relevant fields when appropriate to the group’s needs
• Foster and support new and existing professional networks

How the CEOR will work?

• The CEOR will comprise a series of 10 monthly professionally facilitated sessions, each of 3-hours duration
• The agenda will be structured to provide for reflection on achievements and information sharing; identification of challenges and issues pertinent to the sector with solutions focussed discussion and; specific topic discussion
• The group will be self governing and responsible for setting key components of the agenda for each meeting

Where will the CEOR sessions be held?

• Sydney sessions will be held at the offices of the Australian Institute of Company Directors and the Australian Institute of Management. These sessions will be fully catered.
• Melbourne, Brisbane and Adelaide sessions will be held in similar venues with full catering available

David Rosenbaum is an internationally accredited facilitator and a highly experienced consultant to Government, commercial and in particular, the Australian not for profit sector. Within a professional learning framework, David’s group facilitation skills successfully foster peer support, increase positive networking outcomes and encourage individual personal and professional development.

What is the financial commitment to become a member of the CEOR?

• Annual membership of $3,100 plus GST covering 10 CEOR sessions.
• Membership fee becomes payable in full upon registration
• To ensure the integrity of the group’s intent, participants are encouraged to commit to regular personal attendance. Proxies cannot be used to cover absences

For further information, contact David Rosenbaum of OPTIMUM NFP or visit the Website and click on the tab entitled "The CEO Roundtable"

What's in Store for 2016 at OPTIMUM NFP?

Welcome to 2016. Wishing all readers of The OPTIMUM Newsletter a Happy, Healthy, Safe, and Prosperous year ahead.

2015 was a very special year for OPTIMUM NFP as it saw the successful implementation of the Action Learning Question Public Program (marketed as the Cross-Organisational Cohort) following its formal launch in mid 2014. The success of that launch and that initial Program, has resulted in a second public program commencing in mid February 2016, with interest levels such that places for this second program are filling fast. My website contains feedback from the first public program (click on the Tab entitled "ALQ Workshops"). In-house Action Leaning Question Programs are also being discussed with numerous organisations, and these are expected to come to fruition during 2016.

In addition, I was offered the opportunity to join the Australian Institute of Management as a Facilitator in their fast developing Graduate School as part of their highly accredited MBA Program, where I am currently involved in the delivery of two units, namely Managing Financial Resources and Strategic Organisational Change. The former further supports my keen interest in developing financial expertise amongst non-finance professionals, whilst the latter further extends my interest in change management as a result of my current PhD research.

And finally, 2015 saw me obtain preliminary confirmation of the publication in an international peer-reviewed academic journal of one of my key papers related to my PhD research. This paper presents the actual findings of the research and is hopefully the first of a series of 4 such papers that, depending on the peer review process, could see all published during 2016. As these papers are published, I will be keen to share them with interested readers of this newsletter, as they have direct impacts on the nonprofit sector with regards the management of successful organisational change.

These achievements and activities all feed into the quality of consulting input that OPTIMUM NFP continues to provide its clients.

In 2016, OPTIMUM NFP will launch the "CEO Roundtable", designed exclusively for CEOs of nonprofit organisations. It will be a professional learning forum that supports ongoing development of CEOs through facilitated discussion and peer support. Details including registration forms will be available shortly and interested CEOs can pre-register their interest by contacting David Rosenbaum direct. The CEO Roundtable will be launched in Sydney, Melbourne and Brisbane.

During 2016, The OPTIMUM Newsletter will seek to cover many relevant topics for this sector, so keep a watchful eye out for those that may be of specific interest to you. It is currently anticipated that topics will include, but will not be limited to the following areas:

• organisational learning
• role of strategy in organisational learning
• innovation and how to find it and encourage it
• assessment tools for reviewing board performance
• culture assessments for change readiness
• mission/market tension in nonprofits

There will also be ongoing updates as to progress with the Action Learning Question Program including attendee feedback.

2016 will continue to be a year of challenge for all of us, economically, politically, and socially. I look forward to The OPTIMUM Newsletter being a source of relevant information that can assist, in a small way, your organisations, and your personal path through these challenges.

Contact David Rosenbaum on 0411 744 911 or at drosenbaum@optimumnfp.com.au to enquire how OPTIMUM NFP could assist you and your organisation in achieving stated goals and objectives.